The Demand Letter

The Last Ritual Before War

Before Rome went to war, it sent the fetiales—priests whose task was to formally demand redress. Only after the demand went unanswered for thirty-three days could the war be declared “bellum iustum,” a just war.

A payment demand serves the same function. It is the ritual that precedes conflict—the final opportunity for resolution before the court intervenes. But like any ritual, it has its form. And like any legal instrument, it works only when the form is right.

Precision as Weapon

Ludwig Mies van der Rohe liked to say that God is in the details. In a demand letter, so is the devil.

An imprecise identification of the debtor—and the demand concerns the wrong party. An incorrect amount—and the debtor disputes everything. No indication of the claim’s basis—and the matter bogs down in correspondence clarifying “what this is actually about.”

Every detail you omit becomes a pretext for delay. Every detail you include closes off an escape route.

A demand letter is not an informational memo. It is an act of encirclement—methodical, precise, leaving no gaps.

Anatomy of an Effective Demand

The parties. Not “Company X,” but the full legal name from the commercial register, registered address, tax identification number. On both sides—creditor and debtor. In corporate groups, multi-party contracts, assignments of claims—verify three times who is who.

The amount. Not “amounts due for services,” but “$47,250.00 pursuant to Invoice No. 123/2024 dated March 15, 2024, issued under Section 5 of the Cooperation Agreement dated January 10, 2024.”

Interest. The principal is not everything. From the day after the payment deadline, interest accrues—statutory, contractual (up to the legal maximum), or commercial transaction rates. Specify the rate, the start date, the amount accrued as of the demand date.

Recovery costs. In business-to-business transactions, many jurisdictions allow a fixed recovery fee—owed by operation of law, no proof of actual costs required. Include it.

The deadline. Specific: “within seven days of receipt of this demand.” Not “immediately,” not “at your earliest convenience.” A date from which delay is measured.

Payment details. Account number, bank name, payment reference. Every technical barrier is an excuse for the debtor.

Consequences. Not threats—information. “Failure to remit payment within the specified period will result in initiation of legal proceedings, including litigation and enforcement, with all associated costs to be borne by the debtor.”

Time as Strategic Variable

In game theory, there is a concept called “playing for delay”—a strategy in which one party gains simply by postponing resolution. Debtors play for delay by nature. Every day without payment is a day they use your money.

A demand letter interrupts this game. It sets a deadline. It creates a point from which delay becomes documented—and costly.

This is why the deadline in a demand is not a formality. It is the line beyond which the debtor loses the argument “I didn’t know,” “I didn’t receive it,” “I thought we had more time.”

The Demand as Foundation for Litigation

Modern civil procedure in most jurisdictions requires plaintiffs to indicate whether the parties attempted mediation or other pre-litigation resolution. A demand letter is such an attempt.

But there is more. In expedited payment proceedings—the fastest path to an enforceable title—courts may issue orders based on a demand letter combined with the debtor’s written acknowledgment of the debt.

The demand that today seems like a formality may tomorrow be the document that determines whether you obtain a payment order in two weeks or wait two years for a judgment.

Tone: Between Firmness and Escalation

Aristotle, in the “Rhetoric,” wrote of three means of persuasion: logos (argument), ethos (credibility), pathos (emotion). An effective demand deploys the first two—and avoids the third.

Logos: precise statement of the amount, basis, deadline, consequences. Facts, not opinions.

Ethos: professional tone, correct form, clear structure. A creditor who knows what he wants and how to enforce it.

Pathos: absent. No threats, no accusations, no emotional appeals. Emotion escalates conflict. Facts resolve it.

A debtor who receives a demand full of anger feels attacked—and defends himself. A debtor who receives a demand that is cold, precise, inexorable—looks for a way out. And the way out is payment.

What Not to Write

– “Final demand”—unless it is final. Empty threats teach the debtor that your words mean nothing.

– “Immediately”—because it is unenforceable. Always a specific deadline.

– “We reserve the right to…”—legalese that dilutes the message.

– Extrajudicial threats—reputational harm, “informing your business partners.” That is not collection. It is extortion. And it is illegal.

What We Do

We write demands that work. Not internet templates with blanks filled in—documents tailored to the specific case, with the proper legal basis, proper amounts, proper tone.

We send them at the right moment—not too early (when the debtor may have simply overlooked the deadline), not too late (when he has already forgotten the obligation and hidden his assets).

And when the demand doesn’t work—we take the matter further. Payment orders, lawsuits, enforcement. The demand is the first step, not the only one.

Final Thought

A demand letter is a paradox: a document whose purpose is to make further documents unnecessary.

Well written—it ends the matter. Poorly written—it merely delays it.

The difference between one and the other is not a matter of literary talent. It is a matter of precision, legal knowledge, and the understanding that every word in a demand either closes the debtor’s options or opens them.

We close them.